Returns/Exchanges Request 

*For international orders, please email – support@burbedy.com for return instructions.

Return Policy:

1. Burbedy offers only (1) free shipping label for exchange/return for store credit per order
2. Items must be returned/exchanged within 30 days of your purchase.
3. Items that have been laundered or altered in any way cannot be accepted.
4. Items must be completely free of any pet hair
5. Items must be free of any fragrance
6. Items must be returned in original bag with tags or will be subject to 15% restocking fee
7. Mystery Bin and Mystery Shorts/Leggings/Bras are not eligible for returns/exchanges
8. Returns must be issued through this return portal (unless international). Sending a package to our warehouse for return manually will incur a $7.95(CAD) handling fee to your return total.

Please be sure to double check that the garment meets these requirements prior to returning them. If we are unable to qualify the return, it will be up to you to provide additional shipping to return the item or it will be discarded. 

Belt orders are not eligible for returns/exchanges.

If you received free shipping with your original purchase and request a partial refund, you will be charged the amount of the original order’s shipping cost if the total refund drops below our $100.00 free shipping policy. If you used a free shipping code and return your order, you will be charged the amount of the original shipping cost. 

Burbedy is not responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. In the event that a package is lost or damaged during shipment, the customer is responsible for filing all claims with the mail carrier. Gojowear is not responsible for any package(s) once it is in the hands of the mail carrier.

Shipping is non-refundable.

Updated: 09-29-24